Return & Refund Policy
At [MA CAPITAL VENTURES STORE], we want you to love your outdoor and garden purchases. If for any reason you're not completely satisfied, we're here to help with easy returns and a clear refund process.
📦 Return Eligibility
You may return most items within 14 days of delivery if:
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The item is unused, unassembled, and in its original packaging
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You have the original proof of purchase (order number, receipt, or confirmation email)
🚫 Non-Returnable Items
Unfortunately, we cannot accept returns on:
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Items marked Final Sale or Clearance
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Custom or made-to-order items
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Assembled or used products
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Gift cards
🔄 How to Initiate a Return
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Contact our support team at [+16173722883] with your order number and reason for return.
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We’ll respond with return instructions and a shipping label (if eligible).
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Ship the item back within 7 days of receiving return instructions.
Return shipping costs may be deducted from your refund unless the return is due to our error (wrong or defective item).
💰 Refund Process
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Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
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Approved refunds will be processed back to your original payment method within 5–7 business days.